FAQs
What kind of customer support do we offer at Docweb Consulting?
At Docweb Consulting, we provide US-based customer support with a guaranteed response within 24 hours, though we typically respond within minutes to under an hour. Our dedicated team is here to assist with website issues, updates, or any questions, ensuring prompt, personalized service for small businesses and medical professionals.
Who is the team behind Docweb Consulting, and how do we handle requests?
We are a US-based team located in New Hampshire, passionate about helping small businesses and medical professionals succeed online. We handle every request personally, ensuring tailored solutions and direct communication. Unlike larger agencies, we avoid outsourcing, giving you a dedicated point of contact for all your web design and marketing needs.
How do we handle domain ownership and management at Docweb Consulting?
We offer flexible domain management solutions. If you own your domain, we guide you through pointing DNS records to our hosting servers for seamless integration. Alternatively, we can purchase and manage the domain for you, handling renewals, DNS settings, and security configurations. In both cases, you retain full control and ownership, with our team providing ongoing support to align your domain with your website and business goals.
What happens if I want to transfer my website to Docweb Consulting from another provider?
We simplify the process of transferring your website from another provider. We assess your existing site, coordinate domain transfers if needed, and migrate your website content, databases, and assets to our secure hosting environment. Our team ensures minimal downtime and optimizes your site for performance, SEO, and user experience, providing a smooth transition tailored to your business needs.
What if I want to transfer my website from Docweb Consulting to another provider?
If you choose to transfer your website to another provider, we facilitate a hassle-free process. We provide you with full access to your website files, databases, and domain (if managed by us). Our team assists with exporting content and guiding you or the new provider on DNS updates or domain transfers, ensuring a smooth handover while maintaining your site’s integrity and functionality.
What is Docweb Consulting, and what services do we offer?
We are a New Hampshire-based agency specializing in web design, digital marketing, and online presence management for small businesses and medical professionals. Our services include professional website design, social media management, targeted paid ad campaigns, SEO, hosting, and ongoing website maintenance. We focus on personalized, affordable solutions with minimal contractual commitments.
Why choose Docweb Consulting for small business web design?
We offer tailored web design services that prioritize the unique needs of small businesses. Unlike large agencies, we provide personalized support, flexible pricing, and no long-term contracts. Our expertise in creating responsive, user-friendly websites ensures your business stands out online and attracts more customers.
How do we support medical professionals with their websites?
We specialize in web design for medical professionals, creating professional, HIPAA-compliant websites that reflect your practice’s identity. We understand the healthcare industry’s unique challenges and design websites that engage patients, improve online visibility, and integrate features like appointment scheduling or patient portals.
What are the benefits of our paid ad management services?
Our paid ad management services include professional ad strategies across Google, Facebook, and Instagram. For a flat fee of $600/month plus 15% of ad spend, we optimize campaigns to maximize ROI, targeting your ideal audience to drive traffic and conversions.
How do we ensure ongoing website performance?
We provide comprehensive hosting and maintenance plans, including shared SSL certificates, plugin updates, weekly backups, and up to 10GB of hosting space. We offer ongoing support for content updates, security enhancements, and technical issues, ensuring your website remains secure and up-to-date.
Can we help with SEO for my small business website?
Yes, we offer SEO services to improve your website’s ranking on search engines like Google. We optimize your site with industry-specific keywords, responsive design, and content strategies to attract more organic traffic and convert visitors into customers.
What makes Docweb Consulting different from other web design agencies?
We stand out with our personalized approach, industry expertise, and affordable pricing. We avoid cookie-cutter solutions, offering custom web designs and marketing strategies tailored to your business goals. Our focus on small businesses and medical professionals ensures industry-relevant solutions without high agency costs.
How can I get started with Docweb Consulting’s services?
To get started, contact us through our website at https://docwebconsulting.com/contact-us/. We’ll schedule a consultation to discuss your business goals, propose a customized project scope, and provide pricing options tailored to your budget.
Do we offer e-commerce website solutions?
Yes, we design e-commerce websites, from simple online stores to complex platforms. We work with you to understand your business needs, integrating secure payment gateways and user-friendly interfaces to boost online sales.
How long does it take us to build a website?
The timeline for building a website varies based on complexity, but we aim for efficient delivery. After an initial consultation, we provide a project scope with estimated timelines, ensuring your website launches promptly while meeting quality standards.